# Lightweight Field Service Software: No App, No Lock-In | OpsLight

Canonical: https://opslight.app/

> Lightweight field service software for 1-15 person shops. No mobile app for crew. No multi-year contract. SMS check-in. Cancel anytime by texting CANCEL.

Different category
Built for the 80% of service trades ServiceTitan, Jobber, and Housecall Pro can't afford to serve. No app for your crew. Cancel by texting `CANCEL`.

For service trade businesses

# OpsLight turns your voicemails, texts, and crew check-ins into a daily Game Plan for your trade.

You don't operate any software. We configure OpsLight around your business, and a real human tunes the AI as it evolves. Voicemails, texts, contact-form submissions, and crew check-ins become structured projects, daily Game Plans, and finished documents. No app to install. No portal to log into. No contract.

[Try it live, no signup](https://opslight.app/try/)
[Book a 20-min walkthrough](https://opslight.app/contact/)

Currently piloting with Bay Area trade operators
By Tend the Tech

opslight · live intake

# incoming voicemail from (415) 555-0182

→ "Hey, this is Lauren Hayes at the Civic Center
tower. We've got water staining on the
limestone in the south lobby. Need someone
out this week if possible."

# classified · written to Sheet · owner alerted

channel: voicemail

type: rfp_inbound

surface: limestone

urgency: high

property_mgr: Lauren Hayes

building: Civic Center tower

next_step: callback within 4h

The pattern we kept seeing

## Field-driven businesses don't run on software. They run on phones and trucks.

Enterprise project-management tools assume everyone is at a desk. Your crew is on a scaffold. So the system that's supposed to organize the work either gets ignored or gets reduced to one frantic Friday catch-up session.

01

### Your guys won't use another app

Every contractor in your network has a graveyard of "the system we tried for three weeks." If it isn't text-and-phone-call native, it doesn't survive contact with the job site. [Why we built without a crew app →](https://opslight.app/no-app/)

02

### You can't justify a $600/month subscription

Procore, MaintainX, BuilderTrend. They're built for general contractors with 50 active projects and an ops department. You have 5 active projects and you ARE the ops department. [Month-to-month, cancel anytime →](https://opslight.app/no-lock-in/)

03

### Your reports still live in your head

You know the status of every active project. The problem is you're the only one who does. Property managers ask, "is your crew on site yet?", and you call Tony to find out.

The OpsLight way

## One pipeline. Five intake channels. A Sheet you already understand.

Calls come in through your existing phone number. Texts come in through SMS. Emails forward in. Crew check-ins are texts. Website forms post in. Claude parses every one of them into structured fields and writes them to a Google Sheet you own.

### Intake

Voicemail

SMS

Inbound email

Crew SMS check-in

Website form

→

### Parse & classify

Powered by

Claude

Extracts structured fields from messy human messages. Detects urgency. Routes to the right log. Drafts the response.

→

### Records & reports

#### System of record

Google Sheet: append-only, audit-friendly, owned by you forever.

#### Daily Game Plan

Auto-drafted every morning. Active projects, crew assignments, open items, week-ahead view.

#### Documents

SOWs, change orders, lien waivers, status emails, auto-drafted from project data, brand-styled.

What's included

## Four modules. One platform. Configured for your trade.

### Intake

Every voicemail, text, email, and form submission lands in your Sheet, structured, classified by urgency, and routed for callback. Nothing slips.

### Crew Tracker

Your guys text "IN [project]" when they arrive and "OUT [project] [notes]" when they leave. Sheet logs timestamps automatically. No app. No login. No new behavior to learn.

### Documents

SOWs, change orders, lien waivers, photo releases, project closeout packets, all auto-generated from your project Sheet, styled in your brand, ready to send.

### Reports

Daily Game Plan in your inbox at 7am. Weekly digest. Monthly property-manager status emails. Quarterly capex review. Every report shows up where it's supposed to, without you writing it.

The daily report

## Every morning at 7am. The whole operation on one page.

The Game Plan is the morning briefing for your operation, auto-drafted from every signal that came in the day before. Print it. Forward it. Run your morning meeting off it.

From: OpsLight <digest@opslight.app>
7:00 AM · 2026-05-18

GAME PLAN: Coastal Stone & Surfaces · Monday, May 18

─────────────────────────────────────────

### Active projects today (5)

1. Russian Hill landmark: Carrara floor, week 4 of 6 on schedule

Crew: Ben + 2 · Today: south-quadrant polish, final pass · PM: Lauren Hayes (last contact 2d ago)

2. Financial District tower: limestone facade, week 2 of 4 weather watch

Crew: Phil (4) · Today: north face cleaning · Rain Friday, buffer day built in

3. Mission District brass: solo, half day

4. SoMa hotel: overnight shift, starts 9pm

5. Pacific Heights residence: punch list, finish today

### Open items

- COI expires 2026-05-21 for Phil's crew needs action

- Change order pending sig from Lauren Hayes (3 days)

- New RFP from Westin hospitality, response due Friday

### This week ahead

Tue: Russian Hill lippage QA · Wed: Financial District scaffold day 5 · Thu: Hotel walkthrough

New · AI scenario assistant

## Describe your day. The assistant walks you through what OpsLight would do.

Tell it your trade, your team size, and what's not working today. It knows OpsLight inside out and replies with a step-by-step walkthrough of how the same workflow looks with OpsLight in place. No signup. Powered by Claude.

[Try the scenario assistant](https://opslight.app/scenario/)

I run a plumbing shop with 3 guys. We keep missing after-hours calls and I'm always the bottleneck on dispatch.

Got it. **Here's what a Tuesday at 11pm looks like with OpsLight:**

1. PM leaves voicemail about a burst pipe

2. Claude classifies as **emergency** (trigger word: "burst")

3. Your on-call plumber gets an SMS within 90 seconds with the address + transcript

4. You see it in tomorrow's Game Plan over coffee

What kind of property managers do you mostly work with, commercial or residential?

$50K Lost yearly to missed calls at industry average

0 Apps your crew installs. Ever.

80% Of US service trades the big platforms can't serve

$0 Per-seat licenses. Flat-rate forever.

[→ Calculate what missed calls cost you specifically](https://opslight.app/calculator/missed-calls/)

## If your operation runs on phones and trucks, OpsLight runs alongside it.

A 20-minute walkthrough with a sample of your real intake. No deck. No commitment. See what it looks like configured for your trade.

[Book a walkthrough](https://opslight.app/contact/)
