About
The system we wished our vendors had.
OpsLight came out of a decade of watching small operators try to bolt enterprise software onto trades that run on phones and trucks. Every install failed the same way. So we built the opposite.
A small studio. A focused practice.
Tend the Tech is a one-person practice that builds and runs lightweight operational software for service businesses. Websites, internal tools, smart workflows — same philosophy across all of it.
OpsLight is our first productized offering. It's the pattern we kept building over and over for different operators, finally extracted into a platform.
For the last ten years I worked on the buyer side of this problem. I ran operations at a property where we contracted out a constant stream of work to small trades — restoration, painting, mechanical, finishes — and I watched the same pattern repeat with every single vendor.
The good ones had a clipboard, a phone number, and a guy named Tony who remembered everything. The "professional" ones had been talked into a $600-a-month platform that nobody on the crew used, so they'd email me a status update on Friday compiled by hand from a system that was supposed to do exactly that automatically.
The shape of the work didn't fit the shape of the software. The software assumed everyone was at a desk; the work was on a scaffold. The software needed an app on every phone; the crew wouldn't install it. The software produced beautiful reports — once you fed it data that nobody had time to enter.
OpsLight is what I wanted those vendors to have. Not because I wanted prettier reports — I wanted the work to be visible. Where are your guys this morning? When did they finish at Nob Hill yesterday? Is the change order signed yet? Did anyone follow up on Sarah's voicemail? The answers exist somewhere in your operation. We just connect the wires so they show up where they need to.
It runs on Claude because Claude is good at the only hard part: turning the messy way humans actually communicate into structured data. Voicemails become rows. Texts become events. Emails become projects. The rest is glue — a phone number, a Sheet, a daily digest. Tools you already understand.
The bet is that the trades who feel underserved by enterprise PM software are right to feel that way, and that they don't need a smaller version of the enterprise product. They need a different shape entirely — one that meets them where they already work.
— Altin
Founder, Tend the Tech
Bay Area
Who this is for
If this sounds like you.
A 1–3 principal commercial trade firm.
Restoration, painting, finishes, mechanical, glass, flooring — anything where the owner is in the field at least half the week. Between 3 and 30 active jobs at any given time. Mostly recurring relationships with property managers and GCs.
You already have the customers.
OpsLight isn't a lead-gen tool. It's the layer underneath your existing customer relationships — making sure nothing falls through, every signal lands somewhere accountable, every Friday report writes itself.
You don't want to be a software company.
You don't want to administer Procore. You don't want to "configure your workflow rules." You want the work to be visible, the reports to show up, and the inbox to be triaged. OpsLight is the lightest possible thing that accomplishes that.
Want to see what this would look like for your operation?
20 minutes on a call. We'll wire up a sandbox configured for your trade and show you exactly what an intake-to-Game-Plan flow looks like.
Book a walkthrough