Comparisons
OpsLight vs the FSM incumbents — honest.
ServiceTitan, Jobber, and Housecall Pro are real companies with real customers. Some of them are the right fit for your shop. Some aren't. We'd rather tell you which is which up front than sign you up to a system that doesn't match your shape.
OpsLight vs ServiceTitan
$9B IPO'd category leader. Built for shops with 20+ techs and dedicated dispatchers. Per-tech licensing at $250–500/mo. 6–12 month implementations. The right tool — for the top 5% of trade businesses.
Read the comparison →OpsLight vs Jobber
200K+ customers. Strong iOS/Android apps. Per-user pricing scales as you grow. Industry data shows 30–40% of FSM rollouts fail on crew app adoption. OpsLight is built for that 30–40%.
Read the comparison →OpsLight vs Housecall Pro
45K+ customers. Strong on iOS (4.5★), weaker on Android (3.2★). English-only customer-facing comms. OpsLight wins where the crew is Android-heavy or the customer base is bilingual.
Read the comparison →The bigger frame
A smaller version of the incumbents isn't the answer.
ServiceTitan, Jobber, and Housecall Pro all built on the same architectural assumptions: per-seat licensing, mobile-app-first crew workflow, walled-garden data, multi-month implementations. Those assumptions work for the top 20% of the service-trade market.
For the bottom 80% — roughly 2.4 million 1-to-10-employee service trade businesses in the US — those assumptions don't hold. Per-seat math breaks. App mutiny kills data quality. Lock-in destroys trust.
OpsLight's wedge is being a different category, not a smaller version of the same one. Flat-rate pricing. No app for the crew. Data lives in your own Google Sheet. Cancel by texting CANCEL. Five intake channels in one platform. Built for the long tail the legacy stack priced out.
Quick decision matrix
Which is right for you?
| If your shop is... | Best fit |
|---|---|
| 20+ techs, dispatcher, deep inventory | ServiceTitan |
| 1–3 techs, tight budget, iOS-native crew | Jobber (or Housecall Pro) |
| Residential, consumer financing important | Housecall Pro |
| 6–20 techs, crew won't open another app | OpsLight |
| Commercial PM contracts + monthly status emails | OpsLight |
| Spanish-speaking customer base | OpsLight |
| Tried Jobber/Housecall, watched it fail in the field | OpsLight |
| Document-heavy work (SOWs, change orders, lien waivers) | OpsLight |
Not sure which is right for your shop?
20 minutes on a call. We'll be straight about whether OpsLight or one of the incumbents fits your operation better.